Contact Us

Dealers

Customers

Originations

Business Hours

For questions regarding a deal approval, or to be contacted by your local rep, please call 801-312-0745. Our Customer Service Department is open Monday through Saturday from 8am to 8pm MST.

Funding Verifications

Customer Service

For questions regarding the status of a deal you've sent in for Funding Verification, please call 801-312-0743. For questions or information including payments, payoff balance, and personal updates, please call 801-312-0700.

Technical Support

Collateral Protection

For questions regarding our online dealer portal, or to have your password reset, please call 801-312-0688. For questions or information regarding your vehicle, such as insurance claims or notices, please call 801-312-0744.

Marketing & Dealer Services

Complaints & Disputes

To become a dealer partner of PAC, pleaes click here to submit your information. A PAC representative will contact you shortly. If you wish to submit a formal complaint or dispute, please click here. You may expect a response via phone or US Mail within 10 business days.
For frequently asked questions, click here to view our Dealer FAQ For frequently asked questions, click here to view our Customer FAQ

Contact Us

Prime Acceptance Corp.
PO Box 571680
Salt Lake City, UT 84157
(801) 312-0700
Contact Us