Your grace period is detailed in your retail installment sales contract. The grace period determines the number of days before a late fee is assessed on a late payment. However, please note that your payment is still due on the agreed-upon due date.
Late fee policies are specific to your state and are detailed in your retail installment sales contract. To find the specific information regarding late fees on your account, refer to your agreement or contact our Account Managers.
For simple interest contracts, PAC Finance computers daily interest, also known as per diem, using the following formula:
(Principle Balance x Contract Interest Rate “APR”) / 365 = Daily Interest
For example, if your principal balance is $10,000 and the APR is 18%, the daily interest would be approximately $4.93:
($10,000 x 18%) / 365 = $4.93. This is the daily interest amount or the per diem.
At this time, PAC Finance does not offer refinancing options. However, we are committed to helping you rebuild your credit so you have more financing options in the future.
Yes! To qualify for a due date change, your account must be in good standing, and the new due date must be within 14 days of the current due date so it stays in the same billing cycle. To explore this option, talk to one of our Account Managers.
To update the information on your account, please call us at (801) 312-0700. Our Account Managers will quickly update your information to ensure you continue receiving your monthly billing statements and other essential account information.
To update your insurance information, please submit your new/updated insurance declarations page to insurance@pacautofinance.com as soon as possible. If you have any questions or concerns, contact our insurance department at (801) 312-0744.
The timeline for releasing the lien or sending the title depends on how you make your final payment. If you pay off your account with cash or certified funds, we will release the lien immediately upon the release of the final payment. However, if you make the final payment by any other means, the lien will be held for up to 120 days to ensure the security of the funds. Rest assured that we prioritize the timely processing of lien releases and title transfers to finalize your vehicle ownership. Once the lien is released, we will send your title and/or lien release documentation to the address on file unless you instruct us otherwise.
If your vehicle sustains physical damage in an accident, we recommend promptly filing a claim with your insurance provider. Once you’ve filed a claim, please contact PAC’s Insurance department at (801) 312-0744. Our team can provide further information your insurance company may require to process your claim efficiently.
PAC has several convenient payment options to choose from, all of which are very convenient. Please click here to view your payment options.
Please call us at (801) 312-0700 and ask to speak with an Account Manager. Whether you are trading your car in, looking to refinance, or are just simply curious, our Account Managers will be more than happy to assist you. Please note: the balance listed on your monthly statement is your principal balance only, it does not include interest or fees (if applicable); you must contact PAC to obtain your payoff balance.
Your payments can be mailed to the following address:
PAC Auto Finance. (or PAC)
Attention: Payments
P.O. Box 768
Sandy, Utah 84091
Yes. You can make automatic recurring monthly payments by enrolling in PAC Auto Pay. With PAC Auto Pay your payment will be made on time every month. payment processing convenience fee. You may enroll online or by calling PAC where one of our representatives will assist you.
Yes. You simply need your PAC account number and zip code for validation. Click here to pay online now. To obtain your PAC account number, you may reference your monthly billing statement.
Yes. You may pay with a card or electronic check (ACH) through our automated system by calling (801) 312-0700 and selecting option 1 to make a payment by phone. You will need your PAC account number and zip code for validation. To obtain your PAC account number, you may reference your monthly billing statement.
If you change your auto insurance carrier or any of your policy information, please submit your new/updated insurance declarations page to insurance@pacautofinance.com as soon as possible. You may call our insurance department directly at (801) 312-0744 if you have any questions. It is important to provide PAC with any new or different insurance information when a change is made to ensure our records are accurate and up to date.
Your insurance policy should list PAC Auto Finance. as the loss payee at the following address:
PAC Auto Finance. (or PAC)
Attention: Insurance
P.O. Box 768
Sandy, Utah 84091